Appointment of Iraq Agency to Master Shipping Agency LTD
Dear Valued Customers and Business Partners,
As part of our commitment of “Driving Connectivity” for our customers and partners, we are pleased to appoint Master Shipping Agency LTD, a joint venture between Kawar Group and Gezairi Group, as the General Agency for Pacific International Lines (PIL) in Iraq with effect from 1 September 2024.
The appointment will be effective for the feeder vessels into and out of Iraq (including outside feeders) from 1 September 2024.
Please see below for the contact information of the key personnel, as well as the business address of Master Shipping Agency:
| Name | Role | Telephone | |
| Joelle Labaki | Iraq Office Manager | jlabaki@mastershippingagency.com | +961 – 341 2194 |
| Jarrah Saadoun | Equipment & Detention/Demurrage | jsaadoun@mastershippingagency.com | +964 – 770 282 8793 |
| Heba Baqer | Customer Service & Delivery Order | halmudaffer@mastershippingagency.com | +964 – 770 685 7667 |
| Ahmed Ayyed | Customer Service & Delivery Order | aayyed@mastershippingagency.com | +964 – 782 144 4132 |
| Office address in Basrah (IQBSR) | Abbasiyah Gezair District Sayed Hamed Mosque Str. Zharat Lebanon Building, 1st Floor Basrah Iraq |
Kawar Group has been a leading presence in the shipping industry since 1955. With over six decades of experience, Kawar has proven to be a knowledgeable and diverse partner. They value their partnerships with clients and stakeholders not only in their headquarters in Jordan but also in Lebanon and Iraq, where they have been present since the 1990s and recently renewed their presence through Master Shipping Agency. Kawar has been representing PIL in Jordan since 1968.
Gezairi Group has steadily expanded its presence across the region since 1945. Over the decades, Gezairi has managed numerous agencies and logistics activities, building a reputation for reliability and expertise in its headquarters in Lebanon and other strategic offices in Iraq, Turkiye, Jordan and Cyprus. Their extensive experience and trusted presence have been instrumental to Iraq’s development since 1948.
We would like to take this opportunity to thank you for your continued support of PIL.
If you have any questions, please contact our local office.
Yours Sincerely,
Pacific International Lines
As part of the integration, PIL successfully executed an overseas bunkering transaction with KPI OceanConnect, a leading global provider of marine energy solutions, with this innovative transaction demonstrating the feasibility of using SGTraDex for transactions beyond Singapore. The landmark transaction demonstrated the data highway’s potential to streamline complex processes and facilitate smoother collaborations between shipping lines and their beneficiary chain of organisations.
Since the successful overseas bunkering transaction, PIL has completed more than 40 transactions through SGTraDex. The adaptability of SGTraDex is evident in its ability to handle a diverse range of transactions, showcasing its relevance across the maritime sector.
Prior to this integration, PIL had to export and email documents to suppliers, who then manually uploaded key information onto the e-invoicing portal.
With the integration, suppliers who are API integrated with SGTraDex can seamlessly push or upload documents to PIL directly from their own ERP systems. This eliminates the need to navigate through multiple systems, addressing a major pain point for bunker procurement. PIL estimates that this integration could potentially result in an overall 30% time savings once other suppliers adopt SGTraDex, significantly improving efficiency for all stakeholders involved.
“What we have achieved at PIL with our partners demonstrates that collective commitment and efforts are indeed useful and effective in improving efficiency through digitalisation for the maritime industry. We are sharing our positive experience on this successful integration with SGTraDex on bunkering operations so that members of the maritime industry would continue to pledge their support for this initiative.” says Goh Chung Hun, Head, Fleet Division, PIL.
SGTraDex’s robust platform not only facilitates seamless transactions but also transforms the way the maritime industry operates. This integration signifies a shift towards a more interconnected and efficient maritime ecosystem, ultimately benefiting all stakeholders involved.
Looking ahead, SGTraDex envisions a future where digital integration becomes the norm, leading to increased collaboration, reduced operational costs, and enhanced overall efficiency within the maritime sector. The successful collaboration with PIL serves as a source of encouragement for other industry players to embrace digital transformation for a more connected future.
“We are thrilled to witness the successful integration of SGTraDex with PIL, and the subsequent transactions affirm the platform’s effectiveness. This achievement is a testament to the collaborative spirit within the maritime industry and paves the way for a future where digital solutions seamlessly enhance operations,” says Head of Operations & Business Development, Kelvin Ling at SGTraDex.
KPI OceanConnect, a key partner in this global integration journey, emphasises the significants of this achievement as an early adopter of SGTraDex. The successful overseas bunkering transaction with PIL is a critical step forward in digitising the information and business chain on a global scale.
“This milestone is a testament to the collaborative efforts of PIL, KPI OceanConnect, and SGTraDex in driving global digitisation in maritime operations. As an early adopter of the SGTraDex platform, KPI OceanConnect is proud to be part of this innovative and transformative journey. The successful overseas bunkering transaction exemplifies the platform’s effectiveness, and we believe this integration will set new standards for efficiency and collaboration worldwide. This achievement reflects our dedication to advancing industry-wide innovation and reinforces our belief in the power of digital solutions to shape the future of maritime trade” says Henrik Zederkof, Head of Global Accounts at KPI OceanConnect.
SGTraDex, PIL, and KPI OceanConnect believe that this integration is a turning point for the maritime industry, demonstrating the power of collaboration and digital transformation. The successful completion of this milestone sets the stage for further innovations and advancements within the maritime sector.
As part of the integration, PIL successfully executed an overseas bunkering transaction with KPI OceanConnect, a leading global provider of marine energy solutions, with this innovative transaction demonstrating the feasibility of using SGTraDex for transactions beyond Singapore. The landmark transaction demonstrated the data highway’s potential to streamline complex processes and facilitate smoother collaborations between shipping lines and their beneficiary chain of organisations.
Since the successful overseas bunkering transaction, PIL has completed more than 40 transactions through SGTraDex. The adaptability of SGTraDex is evident in its ability to handle a diverse range of transactions, showcasing its relevance across the maritime sector.
Prior to this integration, PIL had to export and email documents to suppliers, who then manually uploaded key information onto the e-invoicing portal.
With the integration, suppliers who are API integrated with SGTraDex can seamlessly push or upload documents to PIL directly from their own ERP systems. This eliminates the need to navigate through multiple systems, addressing a major pain point for bunker procurement. PIL estimates that this integration could potentially result in an overall 30% time savings once other suppliers adopt SGTraDex, significantly improving efficiency for all stakeholders involved.
“What we have achieved at PIL with our partners demonstrates that collective commitment and efforts are indeed useful and effective in improving efficiency through digitalisation for the maritime industry. We are sharing our positive experience on this successful integration with SGTraDex on bunkering operations so that members of the maritime industry would continue to pledge their support for this initiative.” says Goh Chung Hun, Head, Fleet Division, PIL.
SGTraDex’s robust platform not only facilitates seamless transactions but also transforms the way the maritime industry operates. This integration signifies a shift towards a more interconnected and efficient maritime ecosystem, ultimately benefiting all stakeholders involved.
Looking ahead, SGTraDex envisions a future where digital integration becomes the norm, leading to increased collaboration, reduced operational costs, and enhanced overall efficiency within the maritime sector. The successful collaboration with PIL serves as a source of encouragement for other industry players to embrace digital transformation for a more connected future.
“We are thrilled to witness the successful integration of SGTraDex with PIL, and the subsequent transactions affirm the platform’s effectiveness. This achievement is a testament to the collaborative spirit within the maritime industry and paves the way for a future where digital solutions seamlessly enhance operations,” says Head of Operations & Business Development, Kelvin Ling at SGTraDex.
KPI OceanConnect, a key partner in this global integration journey, emphasises the significants of this achievement as an early adopter of SGTraDex. The successful overseas bunkering transaction with PIL is a critical step forward in digitising the information and business chain on a global scale.
“This milestone is a testament to the collaborative efforts of PIL, KPI OceanConnect, and SGTraDex in driving global digitisation in maritime operations. As an early adopter of the SGTraDex platform, KPI OceanConnect is proud to be part of this innovative and transformative journey. The successful overseas bunkering transaction exemplifies the platform’s effectiveness, and we believe this integration will set new standards for efficiency and collaboration worldwide. This achievement reflects our dedication to advancing industry-wide innovation and reinforces our belief in the power of digital solutions to shape the future of maritime trade” says Henrik Zederkof, Head of Global Accounts at KPI OceanConnect.
SGTraDex, PIL, and KPI OceanConnect believe that this integration is a turning point for the maritime industry, demonstrating the power of collaboration and digital transformation. The successful completion of this milestone sets the stage for further innovations and advancements within the maritime sector.
As part of the integration, PIL successfully executed an overseas bunkering transaction with KPI OceanConnect, a leading global provider of marine energy solutions, with this innovative transaction demonstrating the feasibility of using SGTraDex for transactions beyond Singapore. The landmark transaction demonstrated the data highway’s potential to streamline complex processes and facilitate smoother collaborations between shipping lines and their beneficiary chain of organisations.
Since the successful overseas bunkering transaction, PIL has completed more than 40 transactions through SGTraDex. The adaptability of SGTraDex is evident in its ability to handle a diverse range of transactions, showcasing its relevance across the maritime sector.
Prior to this integration, PIL had to export and email documents to suppliers, who then manually uploaded key information onto the e-invoicing portal.
With the integration, suppliers who are API integrated with SGTraDex can seamlessly push or upload documents to PIL directly from their own ERP systems. This eliminates the need to navigate through multiple systems, addressing a major pain point for bunker procurement. PIL estimates that this integration could potentially result in an overall 30% time savings once other suppliers adopt SGTraDex, significantly improving efficiency for all stakeholders involved.
“What we have achieved at PIL with our partners demonstrates that collective commitment and efforts are indeed useful and effective in improving efficiency through digitalisation for the maritime industry. We are sharing our positive experience on this successful integration with SGTraDex on bunkering operations so that members of the maritime industry would continue to pledge their support for this initiative.” says Goh Chung Hun, Head, Fleet Division, PIL.
SGTraDex’s robust platform not only facilitates seamless transactions but also transforms the way the maritime industry operates. This integration signifies a shift towards a more interconnected and efficient maritime ecosystem, ultimately benefiting all stakeholders involved.
Looking ahead, SGTraDex envisions a future where digital integration becomes the norm, leading to increased collaboration, reduced operational costs, and enhanced overall efficiency within the maritime sector. The successful collaboration with PIL serves as a source of encouragement for other industry players to embrace digital transformation for a more connected future.
“We are thrilled to witness the successful integration of SGTraDex with PIL, and the subsequent transactions affirm the platform’s effectiveness. This achievement is a testament to the collaborative spirit within the maritime industry and paves the way for a future where digital solutions seamlessly enhance operations,” says Head of Operations & Business Development, Kelvin Ling at SGTraDex.
KPI OceanConnect, a key partner in this global integration journey, emphasises the significants of this achievement as an early adopter of SGTraDex. The successful overseas bunkering transaction with PIL is a critical step forward in digitising the information and business chain on a global scale.
“This milestone is a testament to the collaborative efforts of PIL, KPI OceanConnect, and SGTraDex in driving global digitisation in maritime operations. As an early adopter of the SGTraDex platform, KPI OceanConnect is proud to be part of this innovative and transformative journey. The successful overseas bunkering transaction exemplifies the platform’s effectiveness, and we believe this integration will set new standards for efficiency and collaboration worldwide. This achievement reflects our dedication to advancing industry-wide innovation and reinforces our belief in the power of digital solutions to shape the future of maritime trade” says Henrik Zederkof, Head of Global Accounts at KPI OceanConnect.
SGTraDex, PIL, and KPI OceanConnect believe that this integration is a turning point for the maritime industry, demonstrating the power of collaboration and digital transformation. The successful completion of this milestone sets the stage for further innovations and advancements within the maritime sector.
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